Find answers to common questions, or send us a message.
When you tap "Try Pro free," Google Play begins your 7-day trial immediately — no charge is applied. If you cancel before the trial ends you won’t be billed. If you don’t cancel, your chosen plan starts automatically.
Cancel anytime in Google Play → Subscriptions → PaceNote.
Billing & ProOpen Google Play Store → profile icon → Payments & subscriptions → Subscriptions → PaceNote → Cancel.
Cancellation takes effect at the end of your billing period. You keep Pro access until then.
Billing & ProRefunds are handled by Google Play. Visit play.google.com/store/account/subscriptions or contact Google Play support. If you were charged in error, contact us.
Billing & ProSign into the same Google account on your new device, install PaceNote, and your subscription restores automatically. If it doesn’t appear, go to Settings → Restore Purchase.
Billing & ProThree walking sessions (Quick Reset, Morning Reset, Midday Clarity), five reflection prompts, full voice and text journal with up to 500 entries, all five visual themes, and zero ads — no expiry, ever.
Billing & ProFree: Quick Reset (5 min), Morning Reset (10 min), Midday Clarity (15 min).
Pro only: Evening Unwind (20 min), Deep Focus (25 min), and Custom Sessions where you set duration and interval.
SessionsYes — tap the pause button to pause the timer. To end early, tap × in the top-right corner. Ended sessions are still logged in your journal.
SessionsSet total duration (5–90 min) and how frequently prompts appear (every 2–30 min). Shuffle from the full 30-prompt library or choose a specific set.
SessionsPaceNote requests a wakelock to keep the screen on. If you prefer it to sleep, press your power button — the session continues in the background and vibrates at each prompt.
SessionsExclusively on your device — never transmitted to our servers or shared with anyone. Permanently deleted when you uninstall the App.
Journal1. Check microphone permission: Settings → Apps → PaceNote → Permissions → Microphone → Allow.
2. Ensure Google Speech Services is up to date.
3. Restart the App. Still stuck? Send us a report with your device model and Android version.
Journal export is on our roadmap. Currently entries are stored on-device without a direct export option. Let us know if this matters to you.
JournalAndroid 7.0 (API 24) or higher. Targets Android 15 (API 35) and tested on Android 10 through 15.
TechnicalUse the contact form and include your device model, Android version (Settings → About phone), what you were doing, and whether it happens consistently.
TechnicalNo. PaceNote never requests location permission and has no access to your GPS data, walking route, distance, or step count. The App uses a simple timer only.
PrivacyNo. PaceNote collects no personal data so there is nothing to share. We receive only subscription status from Google Play for verification. No analytics SDKs, ad networks, or data brokers.
PrivacyPaceNote, a TF Creative LLC app